Openings

Transportation Program Specialist

Job Location: SCTDD Home Office, Mt. Pleasant, TN.

Definition:

Employees in this classification operate under the general supervision of the Executive Director and the direct supervision of the Transportation Program Director. The Transportation Program Specialist/HR is responsible for direct medical billing reconciliation of TennCare transportation claims, data entry, trip manifest verification and reconciliation, mobility coordination, and communication with SCATS county office personnel and various TennCare call centers.

Essential Duties and Responsibilities:

  • Verifies entry of detailed medical transportation data, including fares and mileage, for trips assigned through TennCare call centers.
  • Processes direct billing by uploading and manual entering claims into provider portals.
  • Reconciles accounts receivable to billed claims and Explanations of Payment (EOP) retrieved from the provider portals.
  • Maintain accurate accounts receivable reports and management reports.
  • Processes and submits weekly audit requests from TennCare call centers.
  • Retrieve reports from scheduling system regarding Tennessee Department of Corrections (TDOC) trips performed monthly. Verify data and invoice to TDOC for payment.

View full job description for all required responsibilities.

Qualifications: 

  • Graduation from an accredited two-year college in Business, Accounting or related field or four years of experience in Accounting and Medical Billing Management. Must possess a valid TN Driver’s License and must maintain automobile liability insurance with minimal limits of $100,000/300,000

View full job description for all required skills.

Pay Range:

$40,000 annually

Administrative Assistant – Workforce Development

Job Location: Giles County

Definition:

The Administrative Assistant performs a variety of administrative, secretarial and clerical duties
of a moderately difficult nature.

Essential Duties and Responsibilities:

  • Assist with the preparation and submission of grant applications, ensuring all required
    documents are complete, accurate, and submitted on time. Support the development and
    review of other related documents, including reports and compliance paperwork
  • Coordinates and manages board meetings, including scheduling, member file
    organization, minute-taking, and maintaining accurate records. Ensures compliance with
    all relevant regulations and policies pertaining to board members and staff.
  • Answers incoming calls, provides routine information, and directs inquiries to the
    appropriate staff member
  • Run monthly reports in Jobs4TN for grant reporting.

View full job description for all required responsibilities.

Qualifications: 

  • High school including or supplemented by courses in general office practices
  • Experience in business informatics
  • Associates or Bachelor’s degree preferred
  • Knowledge in Excel, Word, Adobe, Outlook and PowerPoint
  • Knowledge of WIOA policies and procedures
  • Knowledge of on-the-job training, incumbent worker training and consolidated business
    grants
  • Knowledge of modern office practices, procedures and equipment

View full job description for all required skills.

Pay Range:

$42,000 – $47,000 annually

State Health Insurance Assistance Program (SHIP) Part Time Volunteer Coordinator

Job Location: Maury County

Definition:

Staff members in this class are under the general supervision of the Executive Director and the Director of Aging and Disability and the specific supervision of the SHIP Coordinator.  The SHIP Volunteer Coordinator is primarily responsible for coordinating all of the volunteer program activities of the SHIP and SMP: Empowering Seniors to Prevent Medicare Fraud program.

Equipment/Work Environment:

The employee will operate a computer, calculator, fax and copy machines, and other modern office equipment.  The employee typically works indoors in an office environment and may sit or stand for long periods of time. The employee may be required to lift objects such as journals and reports up to 25 pounds.  The employee may be exposed to noise and foul odors.

Examples of Work Performed:

  • Serve as primary contact for volunteers of the SHIP and SMP programs in the South Central District.
  • Recruit, train, retain and recognize volunteers for the SHIP and SMP programs.
  • Coordinate with civic organizations, non-profit agencies, senior centers, churches, etc. through phone calls, letters and presentations in order to promote volunteering.
  • Maintain volunteer reporting system and prepare reports, as required.
  • Plan and participate in events to inform the public about Medicare information, health benefits, consumer rights and protections.
  • Provide education to ensure that Medicare beneficiaries and their caregivers are able to make informed health coverage decisions and understand related rights and protections.
  • Complete required initial training sessions for new SHIP and SMP counselors and attend any continuing education training offered annually.
  • Provide quarterly training sessions for SHIP and SMP volunteers.
  • Participate in staff meetings, training conferences and conference calls, as required.
  • Perform other duties as assigned.

Required Knowledge and Abilities: 

  • Knowledge of special needs of the elderly and persons with disabilities and the functions of various agencies that serve them.
  • Knowledge of federal/state guidelines governing Medicare and Medicaid, as well as supplemental insurance policies.
  • Ability to exercise good phone etiquette.
  • Experience in public speaking.
  • Must enjoy working with and interacting with people.
  • Knowledge of ability to operate office equipment and computer software systems, and communicate electronically through email and internet.
  • Ability to communicate effectively, both orally and in writing, to express ideas clearly, concisely and convincingly.
  • Ability to evaluate situations and make decisions.
  • Ability to establish and maintain effective working relationships with public and private agencies, as well as other AAAD staff.
  • Knowledge of basic administrative and business management procedures.

Qualifications: 

High School Diploma or equivalent is required.  Must be able to pass a criminal background check.  Must provide valid Tennessee Driver’s License and proof of vehicle insurance with at least $250,000 limit of liability coverage.

Pay Range:

$15 p/hour.

TO APPLY:

Apply online here

Apply via paper here

Interested applicants may contact our HR Coordinator by phone or email:

Christa Sinyard
HR/Benefits Coordinator
931-379-2902
Email Christa Sinyard

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