Openings

Job Location: (1) Giles, (1) Coffee, (1) Lincoln/Franklin, (1) Bedford, (1) Maury, (1) Perry, (1) Lewis/Hickman, (1) Lawrence/Wayne

Position Overview:

The Career Advisor, supervised by the SCTDD WIOA Coordinator, is a primary field-service
representative for SCTDD’s Career Service Provider (CSP) function within assigned areas of the
Southern Middle Tennessee Local Workforce Development Area. The purpose of the Career
Advisor position is to facilitate the process by which individuals identify, prepare for, obtain,
and maintain self-sufficient employment. The Career Advisor maintains continuous contact
with customers to ensure completion of program objectives and follows up with them one year
after employment goals have been achieved and customers have exited the program.

Qualifications:

• Bachelor’s degree in psychology, social work, business administration, or related field preferred.
• High School Diploma (Required)
• One year experience in the employment and training field or with workforce development programs, or case management. Case management skills are desired.
• Valid Tennessee Driver’s License
• Automobile Liability Insurance ($100,000/300,000 limits of liability)

Pay: $18.50-$21.00 Hourly

Read the full job description here.

Job Location: Giles County

Position Overview:

The Career Advisor Coordinator, supervised by the SCTDD WIOA Executive Director, provides
field-level leadership and operational coordination for the Career Services Provider (CSP)
service team deployed across the 13-county Southern Middle Tennessee Local Workforce
Development Area (SMLWDA). In addition to carrying a direct participant caseload, the Career
Advisor Coordinator serves as the primary operational link between front-line Career Advisors
and SCTDD leadership, ensuring consistent, compliant, and participant-centered service
delivery at all American Job Center (AJC) access points throughout the service area.
SCTDD was approved as the Career Services Provider by the Tennessee Department of Labor
and Workforce Development (TDLWD) effective July 1, 2026, under 20 CFR 679.410(b). The
Career Advisor Coordinator plays a central role in ensuring a seamless service transition and
high-quality, regionally coordinated delivery of WIOA career services in alignment with the
Tennessee Combined State Plan and applicable TDLWD guidance, including TEGL 05-25.
Given the rural and geographically dispersed nature of this region, the Career Advisor
Coordinator is expected to coordinate service delivery through comprehensive AJC locations,
affiliated sites, mobile outreach units, and virtual service modalities consistent with SCTDD’s
rural service delivery strategy. The Coordinator maintains oversight of participant progress,
team performance, and caseload management across the full 13-county region (Bedford,
Coffee, Franklin, Giles, Hickman, Lawrence, Lewis, Lincoln, Marshall, Maury, Moore, Perry, and
Wayne Counties).

Qualifications:

• Associate’s degree in human services, social work, business, education, or a related field (Required)
• Bachelor’s degree in social work, counseling, business administration, human services, or related field (Preferred)
• Minimum three (3) years of experience in workforce development, employment and training, career services, case management, or a closely related field, including at least one (1) year in a lead, senior, or supervisory capacity
• Experience with WIOA-funded programs or other federally-funded employment and training programs strongly preferred
• Valid Tennessee Driver’s License and proof of automobile liability insurance (Required)
• Knowledge of or proficiency in WIOA Title I Adult, Dislocated Worker, and Youth program requirements

Pay: $54,600-$62,400 Annually

Read the full job description here.

Job Location: Maury County

Position Overview:

The CHOICES Case Manager works under the general supervision of the Executive Director and the Aging &
Disability Program Director and the direct supervision of the CHOICES Program Manager. This position is
responsible for conducting timely, person-centered in-home assessments for older adults and individuals with
disabilities who are applying for the TennCare CHOICES for Community Living Program. The role ensures
accurate evaluation of functional, social, and financial needs to support eligibility determination and service
planning.

Qualifications:

• Strong verbal and written communication skills.
• Ability to conduct problem-solving and apply medical and social assessment protocols.
• Ability to work independently, manage time effectively, and function as part of a team.
• Proficiency with office equipment, computer systems, email, and internet-based communication.
• Knowledge of disabilities, chronic conditions, and age-related functional limitations.
• Knowledge of Medicaid program policies, procedures, and financial eligibility requirements.
• Understanding of community resources and alternatives to institutional placement.
• Ability to establish and maintain effective working relationships with public agencies, private providers,
  and AAAD staff.
• Proficiency with Adobe Acrobat Pro and Dropbox for paperless documentation systems.
• Ability to pass the Preadmission Evaluation (PAE) test and obtain TennCare LTSS HCBS Qualified
  Assessor Certification.

Pay: $42,000 Annually

Read the full job description here.

Position Overview:

Staff members in this classification work under the general supervision of the Executive Director and the Director
of Aging & Disability, with direct supervision from the HCBS Program Director. The HCBS Case Manager
supports older adults and individuals with disabilities across a 13-county region by completing assessments,
coordinating services, and helping consumers remain safely and independently in their homes whenever possible.
The role requires strong communication, accurate documentation, and consistent follow-through

Qualifications:

• Must possess an undergraduate degree from a four (4) year college or university (preferred in a health or
  social serviced field) AND
• Have, at minimum, one (1) year of experience in social services, gerontology, or a related field. If the
  candidate has no experience in either of these fields.
• Complete a background check as well as Sexual Abuse Registry, SIRI Registry, Abuse Registry, Drug
  Registry, and
• Valid Tennessee Driver’s License, automobile insurance, and reliable transportation with the ability to
  travel throughout the region.
• Meet all other licensure personnel requirements
  

Pay: $42,000 Annually

Read the full job description here.

Job Location: Maury County (Home Office), Requires Travel Over 13 Counties

Position Overview:

Staff in this classification work under the general supervision of the Executive Director and the direct supervision of the Aging & Disability Program Director. The Ombudsman serves as a state-certified advocate responsible for protecting residents’ rights and promoting quality of care and quality of life for individuals residing in long-term care (LTC) facilities. Duties include complaint investigation and resolution, resident-directed advocacy, systems advocacy, community education, council support, volunteer coordination, and adherence to all requirements in Chapter 8 of the Tennessee Aging Program & Policy Manual.

Required Knowledge:

• Bachelor’s degree from an accredited four-year college or university; interest in social
services, advocacy, or related fields preferred.
• Work experience in aging services, long-term care, social services, advocacy, or related
fields. Comparable experience may be substituted for education or experience at the
discretion of the State Long-Term Care Ombudsman (SLTCO).
• Successful completion of national, state, and local criminal background checks.
• Reliable transportation and proof of liability insurance coverage of $100,000; travel is
required

Pay Range:

$49,000 – $51,000, Depending on Experience

View Full Job Description Here.

Job Location: Maury County

Definition:

Staff members in this class are under the general supervision of the Executive Director and the Director of Aging and Disability and the specific supervision of the SHIP Coordinator.  The SHIP Volunteer Coordinator is primarily responsible for coordinating all of the volunteer program activities of the SHIP and SMP: Empowering Seniors to Prevent Medicare Fraud program.

Equipment/Work Environment:

The employee will operate a computer, calculator, fax and copy machines, and other modern office equipment.  The employee typically works indoors in an office environment and may sit or stand for long periods of time. The employee may be required to lift objects such as journals and reports up to 25 pounds.  The employee may be exposed to noise and foul odors.

Examples of Work Performed:

• Serve as primary contact for volunteers of the SHIP and SMP programs in the South Central District.
• Recruit, train, retain and recognize volunteers for the SHIP and SMP programs.
• Coordinate with civic organizations, non-profit agencies, senior centers, churches, etc. through phone calls, letters and presentations in order to promote volunteering.
• Maintain volunteer reporting system and prepare reports, as required.
• Plan and participate in events to inform the public about Medicare information, health benefits, consumer rights and protections.
• Provide education to ensure that Medicare beneficiaries and their caregivers are able to make informed health coverage decisions and understand related rights and protections.
• Complete required initial training sessions for new SHIP and SMP counselors and attend any continuing education training offered annually.
• Provide quarterly training sessions for SHIP and SMP volunteers.
• Participate in staff meetings, training conferences and conference calls, as required.
• Perform other duties as assigned.

Required Knowledge and Abilities: 

• Knowledge of special needs of the elderly and persons with disabilities and the functions of various agencies that serve them.
• Knowledge of federal/state guidelines governing Medicare and Medicaid, as well as supplemental insurance policies.
• Ability to exercise good phone etiquette.
• Experience in public speaking.
• Must enjoy working with and interacting with people.
• Knowledge of ability to operate office equipment and computer software systems, and communicate electronically through email and internet.
• Ability to communicate effectively, both orally and in writing, to express ideas clearly, concisely and convincingly.
• Ability to evaluate situations and make decisions.
• Ability to establish and maintain effective working relationships with public and private agencies, as well as other AAAD staff.
• Knowledge of basic administrative and business management procedures.

Qualifications: 

High School Diploma or equivalent is required.  Must be able to pass a criminal background check.  Must provide valid Tennessee Driver’s License and proof of vehicle insurance with at least $250,000 limit of liability coverage.

Pay Range:

$15 p/hour.

TO APPLY:

Apply online here

Apply via paper here

Interested applicants may contact our HR Coordinator by phone or email:

Christa Sinyard
HR/Benefits Coordinator
931-379-2902
Email Christa Sinyard